Privacy Policy

Privacy Statement

Last Modified Date: June 12, 2017

Vigilint Biosensors is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Vigilint Biosensors governs data collection and usage for it websites and mobile applications. By using the Vigilint Biosensors websites or mobile applications, you consent to the data practices described in this statement.

Vigilint Biosensors complies with the U.S. – E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union. Information regarding the E.U. Safe Harbor Framework can be found at:

This Privacy Policy only covers our use and disclosure of information we collect on our website and our Vigilint™ Family Assistant mobile applications which can be downloaded from google and itunes. All data collected on our corporate websites and is owned by Vigilint Biosensors Incorporated.

Collection of your Personal Information


Vigilint Biosensors is dedicated to providing you with the most accurate, timely and widespread information regarding the person(s) or children in your care to you with the applications and processes to allow you make decisions or contact others regarding their assistance. This means we are helping you and many other caregivers to connect, exchange information, find your loved ones, provide content, and make decisions.

In order to succeed at the above, it sometimes means sharing information about yourself, those under your care or other family members with via communications with other Vigilint members, as well as working privately on your own. By default, your account is set up such that the amount and type of information to share, and with whom you share it, is decided by you.

Here are the four main types of information on Vigilint and the Vigilint™ Family Assistant:

  1. Information about yourself that you share. Vigilint Biosensors collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Vigilint Biosensors also collects anonymous demographic information, which is not unique to you, such as your ZIP code, gender, age, preferences, interests and favorites. This information you can make available to our Vigilint Members, the Internet, and others. This includes your profile and your contributions to discussions via our Vigilint Family Assistant Application or other community features Vigilint may offer which, if you choose to opt-in. You have control over what you share, and you can update information at any time.
  2. Sensor Information about yourself and those under your care that you share. Vigilint Biosensors devices (smart watch phones, trackers, etc) collects personally identifiable information, such as those under your care's location, activity or schedule via the device's sensors. This information you can make available to our Vigilint Members, the Internet, and others. You have control over what you share.
  3. Communication Through the phone service, text messages, voice messages and alerts, we help you communicate with those in your care, other family members and Vigilint Members. Some of this communication is one-to-one, some of it is in groups, some of it is public discussion, and some is private discussion. Some of it includes video communication. You decide how much or how little you wish to communicate to individuals or groups. You decide in the case of audio, video and presentations what to show and how to show it. You decide how much or how little you wish to communicate to other members or the membership as a whole. We do not edit or change in anyway and as such do not represent any of these views.
  4. Private activity We also provide tools that you can use privately (for example, Smart Search, or adding notes to your profiles or navigation history.) These actions and information are private and we don't share or distribute them to others on the website.

There is also information about your computer hardware and software that is automatically collected by Vigilint Biosensors. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Vigilint Biosensors for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vigilint Biosensors Web site.

Vigilint Biosensors encourages you to review the privacy statements of Web sites you choose to link to from Vigilint Biosensors so that you can understand how those Web sites collect, use and share your information. Vigilint Biosensors is not responsible for the privacy statements or other content on Web sites outside of the Vigilint Biosensors and Vigilint Biosensors family of Web sites.

Use of your Personal Information

Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy.

We do not rent, sell, or otherwise provide your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.

Vigilint Biosensors may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vigilint Biosensors, and they are required to maintain the confidentiality of your information.

Vigilint Biosensors collects and uses your personal information to operate the Vigilint Biosensors Web site and deliver the services you have requested. Vigilint Biosensors also uses your personally identifiable information to inform you of other products or services available from Vigilint Biosensors and its affiliates. Vigilint Biosensors may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. If you would like to unsubscribe please follow the mechanism in the email that you received or contact us here

Vigilint Biosensors does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Vigilint Biosensors keeps track of the Web sites and pages our customers visit within Vigilint Biosensors, in order to determine what Vigilint Biosensors services are the most popular. This data is used to deliver customized content and advertising within Vigilint Biosensors to customers whose behavior indicates that they are interested in a particular subject area.

Vigilint Biosensors Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vigilint Biosensors or the site; (b) protect and defend the rights or property of Vigilint Biosensors; and, (c) act under exigent circumstances to protect the personal safety of users of Vigilint Biosensors, or the public.

Children’s Privacy

Our Service allows parents to keep track of their children’s location on mobile devices that the Parent has added to the Family account. The Service is intended to be used by children under 13 only with significant parental involvement and approval. Once a Parent has complete the registration process and provided a device to a child under 13 years of age, they have agreed to their access under the Vigilint terms and conditions.

The child will then be able to participate in the as a user of that device only in that Family Account. The child’s personal information, including name, user name, email, and location, will be shared with other members of the Family account and the child user will be permitted to contact, and be contacted by, other members of the Family as designated by the Parent through the Service. Vigilint may collect, use, disclose, and store the child’s personal information as described in this Privacy Policy. However, we do not use or share personal information collected from the accounts of children under 13 for marketing or advertising purposes, or permit our third party partners to collect and use such information for advertising purposes.

The Parent may contact us to review and/or delete any personal information we have collected from the child, or to withdraw permission for Vigilint Biosensors to collect any additional information from the child. Please contact us at if you have questions about your child’s account. If you believe that we might have inadvertently collected information from a child under 13 without parental consent, please contact us at

Use of Cookies

The Vigilint Biosensors Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Vigilint Biosensors pages, or register with Vigilint Biosensors site or services, a cookie helps Vigilint Biosensors to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Vigilint Biosensors Web site, the information you previously provided can be retrieved, so you can easily use the Vigilint Biosensors features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vigilint Biosensors services or Web sites you visit.

Other Third Party Tracking Technologies

Our third party partners employ images and scripts, that help them better manage content on our site. They do not tie the information gathered to our users’ personally identifiable information. Vigilint Biosensors utilizes relationships with companies who process data it collects such as hosting companies, device servers etc.

Security of your Personal Information

Vigilint Biosensors secures your personal information from unauthorized access, use or disclosure. Vigilint Biosensors secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at sales@Vigilint

Customer Testimonials

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing our Customer Support at support@Vigilint or by contacting us by telephone or postal mail at the contact information listed below.

We will respond to your request to access within please indicate the timeframe of time it will take you to respond to your users, the timeframe must be within 30 days.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Update and Amending Data

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should update from the application directly or direct their query to the Vigilint Biosensors. If the client requests Vigilint Biosensors to remove the data, Vigilint Biosensors will respond to the request within 30 business days.

Changes to this Statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

Vigilint Biosensors welcomes your comments regarding this Statement of Privacy. If you believe that Vigilint Biosensors has not adhered to this Statement, please contact Vigilint Biosensors at We will use commercially reasonable efforts to promptly determine and remedy the problem.

Vigilint Biosensors Incorporated P.O. Box 3531 San Ramon, CA 94526 1-800-558-1760

Your California Privacy Rights

Vigilint Biosensors collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, Vigilint Biosensors customers who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the address above.